As part of our licensing requirements, we are required to seek the views from our customers regarding our performance.
I would be grateful if you could take a moment to consider the following. At Sharp Group, we are continually seeking to
improve all aspects of our service and your opinion in this matter is much appreciated. Thank you.
Client Name: Site: Date:
Contact: Phone Number: E-mail:
 
Please grade our performance in the following areas:
1. Company
 
Excellent
Very Good
Good
Fair
Poor
  Communication arrangements
  Contract achievement
  After Sales Support
  Product Quality
2. Administration / Sales
 
Excellent
Very Good
Good
Fair
Poor
  Pre-sales information
  Response to Enquiries
3. Operations / Technicians
 
Excellent
Very Good
Good
Fair
Poor
  Response to requests
  Technical Knowledge / Skills
  Personal Appearance
  Quality of work
4. Accounts Department
 
Excellent
Very Good
Good
Fair
Poor
  Invoice Accuracy
  Response to queries
  Payment Terms

5. For any other comments, please use text box provided below